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Last Publication Date: 1 Aug 2014
How well an organisation deals with complaints shows how committed that organisation is to providing a high-quality service to its clients. Dealt with correctly, complaints can…
The theme of our Office's work programme for 2013/14 was Service delivery. As part of this theme, we looked at two aspects of the work of…
20 August 2014 Dr Roger Blakeley Chief Planning Officer Auckland Council Dear Dr Blakeley In February this year, on behalf of several Councils, you made similar…
This report was commissioned to focus on improving the productivity of adult community mental health services by identifying successful strategies for achieving productivity, including overseas and…
Volume 2 Issue 2 of Practice: The New Zealand Corrections Journal focuses on Motivational Interviewing and includes: Editorial - Nikki Reynolds, Chief Psychologist Motivational Interviewing: A useful…
Last Publication Date: 22 Jul 2014
The Health and Disability Long Term Work Programme aims to increase the number of disabled people, including long-term unemployed disabled people, in paid employment on an…
Last Publication Date: 14 Jul 2014
New Zealand regularly reports to UNAIDS on HIV/AIDS. This report covers the period January 2012 to December 2013.
Last Publication Date: 7 Jul 2014
This is the first internal actuarial report produced in relation to the forward liabilities of the welfare system. The purpose of the report is for the…
Last Publication Date: 3 Jul 2014
Youth Service is a new approach to working with vulnerable young people where MSD contracts a service provider to work actively and intensively with a young…
The Action Plan outlines a vision, purpose, priorities and eight overarching objectives to help ensure the best possible health and wellbeing outcomes for people with spinal…
