Inquiry Report: Accident Compensation Corporation: How it deals with complaints Last Publication Date: 01 Aug 2014 The theme of our Office's work programme for 2013/14 was Service delivery. As part of this theme, we looked at two aspects of the work of…
Inquiry Report: Ministry of Social Development: How it deals with complaints Last Publication Date: 01 Aug 2014 How well an organisation deals with complaints shows how committed that organisation is to providing a high-quality service to its clients. Dealt with correctly, complaints can…
Youth Service Evaluation – June 2014 Last Publication Date: 03 Jul 2014 Youth Service is a new approach to working with vulnerable young people where MSD contracts a service provider to work actively and intensively with a young…
Pacific Adolescent Career Pathways Last Publication Date: 01 Jul 2014 The Pacific Adolescent Career Pathways project is, to date, the largest and only Pacific-specific longitudinal study designed to explore and address information gaps on the formative…
China Insight Report July 2014 Last Publication Date: 01 Jul 2014 The Chinese market is large and dynamic. To keep you abreast of key developments relating to education, ENZ’s China team periodically publishes insight reports. The reports outline…
Partners in Care programme review report Last Publication Date: 01 Jul 2014 The Partners in Care programme was developed by the New Zealand Health Quality & Safety Commission (HQSC) to support healthcare organisations in delivering its aim to…
International Capabilities: A summary report for schools Last Publication Date: 01 Jul 2014 This a summary report for schools, drawn from research and analysis by the Ministry of Education and an explorative study completed by the New Zealand Council…
TELA Laptops Scheme School Survey 2013 Last Publication Date: 01 Jul 2014 This report outlines the results of the TELA Laptops Scheme School Survey for 2013. This survey was conducted in order to determine whether the current products…
Measuring New Zealand students' international capabilities: An exploratory study Last Publication Date: 01 Jul 2014 This exploratory study considers the feasibility of measuring New Zealand senior secondary (Years 12/13) students' "international capabilities". Building on background work undertaken by the Ministry's International…
Alignment of Literacy and Numeracy Measures Last Publication Date: 30 Jun 2014 This report presents analysis of the empirical relationship between four measures of literacy and numeracy in use in New Zealand. The first of these are the…
