Inquiry Report: Accident Compensation Corporation: How it deals with complaints Last Publication Date: 01 Aug 2014 The theme of our Office's work programme for 2013/14 was Service delivery. As part of this theme, we looked at two aspects of the work of…
Inquiry Report: Ministry of Social Development: How it deals with complaints Last Publication Date: 01 Aug 2014 How well an organisation deals with complaints shows how committed that organisation is to providing a high-quality service to its clients. Dealt with correctly, complaints can…
Exploring the impact of adverse events on SME tax compliance behaviour: A longitudinal study Last Publication Date: 01 Aug 2014 These studies will help Inland Revenue better understand how an adverse event can affect long-term tax debt and the impact on attitudes and behaviours around paying…
2013 Benefit System Performance Report Last Publication Date: 07 Jul 2014 This is the first internal actuarial report produced in relation to the forward liabilities of the welfare system. The purpose of the report is for the…
Summary of Submissions to the Ministerial Forum on Alcohol Advertising and Sponsorship Last Publication Date: 02 Jul 2014 The Ministerial Forum on Alcohol Advertising and Sponsorship sought submissions from affected stakeholders, experts on advertising, sponsorship, alcohol and health, and the public. It was looking…
Pacific Adolescent Career Pathways Last Publication Date: 01 Jul 2014 The Pacific Adolescent Career Pathways project is, to date, the largest and only Pacific-specific longitudinal study designed to explore and address information gaps on the formative…
2014 Survey of Stakeholders in Gambling Regulation - Summary of Responses Last Publication Date: 01 Jul 2014 The Department of Internal Affairs (DIA) is responsible for the regulation of gambling in New Zealand so that it is safe, fair, legal and honest. Stakeholders…
Increasing Violence Intervention Programme (VIP) Programmes’ Responsiveness to Māori: A whānau-centred approach for the VIP programme Last Publication Date: 01 Jul 2014 The VIP programme supports DHBs to develop policies, health professional training and clinical leadership to improve the identification assessment and referral of people experiencing family violence. This…
Whānau Ora Achievements Report Last Publication Date: 01 Jul 2014 In July 2014 the then Minister of Whānau Ora, Minister Turia presented this Whānau Ora Achievements Report in the House. The report summarises the achievements of Whānau…
Ala Mo'ui: Pathways to Pacific Health and Wellbeing 2014–2018 Last Publication Date: 26 Jun 2014 On a population basis, Pacific communities experience poor health outcomes in New Zealand. For example, Pacific male life expectancy is 6.7 years less than the total…