Reviewing and analysing education services to NEETS (young people not in education, employment, or training) Last Publication Date: 01 Nov 2014 This research identifies the institutional, sector-wide and other factors that contribute to achievement by former NEETs (those younger learners not in employment, education or training) in…
Independent Evaluation of the Health Disability Commission’s Electronic Real-time Feedback System Last Publication Date: 31 Oct 2014 The Health and Disability Commission (HDC), in conjunction with CBG Health Research Limited (CBG), developed and implemented an electronic, real-time system to capture feedback from people…
Inquiry Report: Accident Compensation Corporation: Using a case management approach to rehabilitation Last Publication Date: 01 Oct 2014 As the human face of ACC … Case Managers are vitally important, as they set the tone of the relationship [with the claimant] and have the…
Improving the lives of people with dementia Last Publication Date: 10 Sep 2014 This publication outlines nine key areas the Ministry of Health will support over the next three years to maximize the health, independence and wellbeing of people…
An examination of the outcome of the resettlement of residents from the Kimberley Centre Last Publication Date: 02 Sep 2014 The Donald Beasley Institute report examines the impact of the closure on residents, families and staff three years ago of the Kimberley Centre. The institution began…
Decentralising Welfare - Te Mana Motuhake O Tūhoe Last Publication Date: 06 Aug 2014 This report has been commissioned by the Ministry of Social Development (MSD) to explore high level options for decentralising welfare in general and specifically to Ngai…
Practice: The New Zealand Corrections Journal - Volume 2 Issue 2: August 2014 - Motivational Interviewing Last Publication Date: 01 Aug 2014 Volume 2 Issue 2 of Practice: The New Zealand Corrections Journal focuses on Motivational Interviewing and includes: Editorial - Nikki Reynolds, Chief Psychologist Motivational Interviewing: A useful skill for…
Mental Health Services Productivity Improvement: Best Practice Review Last Publication Date: 01 Aug 2014 This report was commissioned to focus on improving the productivity of adult community mental health services by identifying successful strategies for achieving productivity, including overseas and…
Inquiry Report: Accident Compensation Corporation: How it deals with complaints Last Publication Date: 01 Aug 2014 The theme of our Office's work programme for 2013/14 was Service delivery. As part of this theme, we looked at two aspects of the work of…
Inquiry Report: Ministry of Social Development: How it deals with complaints Last Publication Date: 01 Aug 2014 How well an organisation deals with complaints shows how committed that organisation is to providing a high-quality service to its clients. Dealt with correctly, complaints can…