Inquiry Report: Accident Compensation Corporation: How it deals with complaints Last Publication Date: 01 Aug 2014 The theme of our Office's work programme for 2013/14 was Service delivery. As part of this theme, we looked at two aspects of the work of…
Inquiry Report: Ministry of Social Development: How it deals with complaints Last Publication Date: 01 Aug 2014 How well an organisation deals with complaints shows how committed that organisation is to providing a high-quality service to its clients. Dealt with correctly, complaints can…
Supporting disabled people and people with health conditions into work through the Health and Disability Long Term Work Programme Last Publication Date: 22 Jul 2014 The Health and Disability Long Term Work Programme aims to increase the number of disabled people, including long-term unemployed disabled people, in paid employment on an…
2013 Benefit System Performance Report Last Publication Date: 07 Jul 2014 This is the first internal actuarial report produced in relation to the forward liabilities of the welfare system. The purpose of the report is for the…
Summary of Submissions to the Ministerial Forum on Alcohol Advertising and Sponsorship Last Publication Date: 02 Jul 2014 The Ministerial Forum on Alcohol Advertising and Sponsorship sought submissions from affected stakeholders, experts on advertising, sponsorship, alcohol and health, and the public. It was looking…
Increasing Violence Intervention Programme (VIP) Programmes’ Responsiveness to Māori: A whānau-centred approach for the VIP programme Last Publication Date: 01 Jul 2014 The VIP programme supports DHBs to develop policies, health professional training and clinical leadership to improve the identification assessment and referral of people experiencing family violence. This…
Whānau Ora Achievements Report Last Publication Date: 01 Jul 2014 In July 2014 the then Minister of Whānau Ora, Minister Turia presented this Whānau Ora Achievements Report in the House. The report summarises the achievements of Whānau…
International Capabilities: A summary report for schools Last Publication Date: 01 Jul 2014 This a summary report for schools, drawn from research and analysis by the Ministry of Education and an explorative study completed by the New Zealand Council…
Measuring New Zealand students' international capabilities: An exploratory study Last Publication Date: 01 Jul 2014 This exploratory study considers the feasibility of measuring New Zealand senior secondary (Years 12/13) students' "international capabilities". Building on background work undertaken by the Ministry's International…
Equity of Health Care for Māori: A framework Last Publication Date: 20 Jun 2014 Equity of Health Care for Māori: A framework guides health practitioners, health organisations and the health system to achieve equitable health care for Māori. There are three…