Mental Health Services Productivity Improvement: Best Practice Review Last Publication Date: 01 Aug 2014 This report was commissioned to focus on improving the productivity of adult community mental health services by identifying successful strategies for achieving productivity, including overseas and…
Inquiry Report: Accident Compensation Corporation: How it deals with complaints Last Publication Date: 01 Aug 2014 The theme of our Office's work programme for 2013/14 was Service delivery. As part of this theme, we looked at two aspects of the work of…
Inquiry Report: Ministry of Social Development: How it deals with complaints Last Publication Date: 01 Aug 2014 How well an organisation deals with complaints shows how committed that organisation is to providing a high-quality service to its clients. Dealt with correctly, complaints can…
2013 Benefit System Performance Report Last Publication Date: 07 Jul 2014 This is the first internal actuarial report produced in relation to the forward liabilities of the welfare system. The purpose of the report is for the…
Summary of Submissions to the Ministerial Forum on Alcohol Advertising and Sponsorship Last Publication Date: 02 Jul 2014 The Ministerial Forum on Alcohol Advertising and Sponsorship sought submissions from affected stakeholders, experts on advertising, sponsorship, alcohol and health, and the public. It was looking…
Partners in Care programme review report Last Publication Date: 01 Jul 2014 The Partners in Care programme was developed by the New Zealand Health Quality & Safety Commission (HQSC) to support healthcare organisations in delivering its aim to…
Whānau Ora Achievements Report Last Publication Date: 01 Jul 2014 In July 2014 the then Minister of Whānau Ora, Minister Turia presented this Whānau Ora Achievements Report in the House. The report summarises the achievements of Whānau…
Trade over distance for New Zealand firms: measurement and implications Last Publication Date: 05 Jun 2014 This paper investigates the proximity of firms to their customers to assess the extent to which different industries trade their output over distance within New Zealand.…
Growing Up In New Zealand: At 9 Months Old Last Publication Date: 01 Jun 2014 Growing Up in New Zealand is a longitudinal study that provides an up-to-date, population-relevant picture of what it is like to be a child growing up…
Engaging with audiences on social media - Optimiser white paper no.1 Last Publication Date: 01 Jun 2014 Five things the Optimiser data tells us about engaging with audiences on social media. Measuring social media impact in the New Zealand arts sector.
