The purpose of this literature review was to find the evidence needed to better answer the following questions:
- What are the factors (including precursors) that relate to the readiness of a community to adopt digital technologies?
- What are the key success factors or intervention strategies that build this readiness and support the application of new technologies in communities, especially those considered ‘hard to reach’ communities – Māori, Pacific, rural and regional?
- What are the barriers and risks to the effective uptake of new technologies? A wide range of sources were consulted in this review, both national and international.
For this report ‘digital technology’ and ‘ICT’ (Information and Communication Technologies) are used interchangeably as they essentially define the same thing.