This report presents the findings of a review of Auckland Region District Health Boards (DHBs) Review of Transition to New Community Laboratory Services Provider. The review was carried out by Associate Professor Jens Mueller (management/governance consultant and Waikato University lecturer) and Mr Graeme Milne (Chair of Waikato District Health Board (DHB), company director and business consultant).
The report makes recommendations in three areas: informed decision making, improving contract provisions and change management. These are applicable to DHBs and other state sector organisations when considering significant changes in contracted service provision.