This research report presents results from surveys of principals and school support staff members carried out in late 2010 in a random sample of schools.
It complements an earlier report School Support Staff: Collectively Making Resources Count (May 2011), produced by the Support Staff Working Group. The Working Group was established as a shared initiative between the New Zealand School Trustees Association (NZSTA), the New Zealand Educational Institute Te Riu Roa (NZEI), and the Ministry of Education. Through a process of consultation and research this tripartite Working Group sought, among other things, to 'identify and assess whether there are potential workforce issues which are seen to hinder the effective use of support staff'.