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Decentralising Welfare - Te Mana Motuhake O Tūhoe

This report has been commissioned by the Ministry of Social Development (MSD) to explore high level options for decentralising welfare in general and specifically to Ngai…

Let's PLAN for better care pre-testing and trial reports

The HQSC is developing a NZ health literacy tool to assist patients better understand the information given by health professionals. A draft resource titled P.L.A.N. for…

Exploring the impact of adverse events on SME tax compliance behaviour: A longitudinal study

These studies will help Inland Revenue better understand how an adverse event can affect long-term tax debt and the impact on attitudes and behaviours around paying…

Incredible Years Study

The Ministries of Education, Health and Social Development, in collaboration with academic experts, established the Incredible Years Pilot Study to assess the efficacy of the Incredible…

Family connectedness and substance use among Pacific youth: In Fact

Family connectedness describes the quality of connections within a family and is important for wellbeing in adolescence. It is a protective factor against risky behaviour. Substance…

Testing tobacco control messages with a young adult audience

The Health Promotion Agency (HPA) commissioned TNS to investigate advertisements with tobacco denormalisation and health consequence themes as part of the formative research for its new…

Inquiry Report: Ministry of Social Development: How it deals with complaints

How well an organisation deals with complaints shows how committed that organisation is to providing a high-quality service to its clients. Dealt with correctly, complaints can…

Inquiry Report: Accident Compensation Corporation: How it deals with complaints

The theme of our Office's work programme for 2013/14 was Service delivery. As part of this theme, we looked at two aspects of the work of…

Health effects of water fluoridation: A review of the scientific evidence

20 August 2014 Dr Roger Blakeley Chief Planning Officer Auckland Council Dear Dr Blakeley In February this year, on behalf of several Councils, you made similar…

Mental Health Services Productivity Improvement: Best Practice Review

This report was commissioned to focus on improving the productivity of adult community mental health services by identifying successful strategies for achieving productivity, including overseas and…